PRIVACY POLICY
At Manchester Home Improvement( MHI) the privacy and protection of personal information of our customers is among our primary concerns. That's why, when you choose MHI, we help you maintain control over personal information about you, such as the information we obtain when you use our web sites, interact with us through our products and other services and when we speak with you over the telephone.
Scope
This Privacy Policy applies to MHI but not to the web sites of our business partners or to any other third parties, even if their web sites are linked to our web site. We recommend you review the privacy policies of each web site you visit.
This privacy statement governs only personal information we collect from our customers and online from our web site users ("you"), through MHI products, services, web sites, contacts and/or relationship with you.
"Business partners" means any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services, or information. "Personal information" means information which identifies you, such as your name, telephone number, and e-mail address. In some cases, the policy may be tailored to account for variances in law in a particular country. However, this policy is intended to be global in nature.
Procedures
We collect the information you give us in order to provide you products and services, inform you about our products and fulfill your orders and service requests.
We work with consumer marketing companies to help us better target our services and product communications to you.
We use cookies and other Internet technologies to manage our web sites to offer you personalized experiences and to help us manage our web sites.
When you access our web sites, we will log your IP address in our web server logs. We also collect related information such as browser type, operating system, and Web pages visited to help manage our web sites.
How We Use Personal Information
We use personal information to deliver the services and support, or to carry out the transactions you have requested.
We use the information collected to send communications to you, such as product safety information, your transactions status (for example, order confirmations), information about products and services available from MHI, promotional offers, and surveys.
We use the information to customize, analyze, and improve our products, services (including our web site), technologies, communications and relationship with you.
We use the information to enforce our conditions of sale, web site terms and/or separate contracts (if applicable) with you.
We use information to prevent fraud and other prohibited or illegal activities.
Updating Information
You may instruct MHI to stop sending you certain promotional materials (e.g., e-mail messages, catalogues) by following the unsubscribe instructions provided in our materials.
You can unsubscribe anytime. Click here to unsubscribe from (opt out of) direct mail, telephone, fax or e-mail communications.
You may choose to view or edit your personal information has been stored online by visiting the My account section of the MHI.com web site. For the security of your account, you will be required to sign in with your login ID and password.
You may contact MHI to determine the types of personal information that we process and to correct or update your personal information.
Protecting Personal Information
We understand the importance of ensuring that your personal information is secure and protected. We use a variety of security technologies and procedures to help protect personal information from unauthorized access, use, and disclosure.
Disclosing Personal Information
We may share your personal information with business partners that help MHI carry out transactions you request or that help MHI to customize, analyze and/or improve our communications or relationship with you, and then only with business partners who share MHI's commitment to protecting your personal information.
We may disclose your personal information in connection with law enforcement, fraud prevention, or other legal action as required by law or regulation, or if MHI reasonably believes it is necessary to protect MHI, its customers or the public.
Except as described above, we will not disclose your personal information to other third parties unless you have provided consent.
How we Secure your Information
We protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
When we asks users to enter sensitive information (such as credit card number) , that information is encrypted and is protected with the best encryption software in the industry - SSL. Either online or off-line we never see your complete credit card number when you place orders over the internet, just the last 4 digits (for example: *****4765)
While on a secure page, such as our shopping cart, the lock icon on the bottom of Web browsers (Microsoft Internet Explorer and Netscape Navigator) becomes locked. It means your information is secure and not seen as opposed as when you are in an unlocked page.
How to Contact Us
At MHI Ramps and Lifts, your questions, comments and feedback are very important to us.
For privacy-related issues, please contact us at (413) 733-4689, e-mail us to:
customerservice@mhi-rampsandlifts.com or
write to us at:
Manchester Home improvement. Ramps and Lifts.
209 Roger Avenue, West Springfield, MA. 01089 USA
